Voxter Service Status
All Systems Operational

About This Site

This page provides information about the availability of our services, including any scheduled downtime or system maintenance events.

Vancouver POP   ? Operational
San Jose POP   ? Operational
Melbourne POP   ? Operational
Tokyo POP   ? Operational
Chicago POP   ? Operational
Voice API   ? Operational
Management Portal   ? Operational
Dedicated Voice Circuit Network   ? Operational
Notifications   ? Operational
eFax   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 27, 2018

No incidents reported today.

May 26, 2018

No incidents reported.

May 25, 2018
Completed - The scheduled maintenance has been completed.
May 25, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 09:00 PDT
Scheduled - Voxter will perform gradual systems updates in our Global PoPs.
The works will take place during the following time windows:

London/Vancouver/San Jose/Chicago
Start time: 2018-05-24 10:00 PM PDT
End time: 2018-05-24 11:30 PM PDT

Tokyo/Melbourne
Start time: 2018-05-25 09:00 AM PDT
End time: 2018-05-25 10:30 AM

Change Log:

Aastra/Mitel Provisioner
Version: 1.11.2

Estimated Downtime: 5 min

Changes:
Added the backspace key to the speed dial app for the 6867 and 6869

Piston Platform
Version: 4.1.62.3

Estimated Downtime: N/A

Changes:
Resolved a crash in call center when using skills based routing
May 17, 16:29 PDT
May 24, 2018
Completed - The scheduled maintenance has been completed.
May 24, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 22:00 PDT
Scheduled - Voxter will perform gradual systems updates in our Global PoPs.
The works will take place during the following time windows:

London/Vancouver/San Jose/Chicago
Start time: 2018-05-24 10:00 PM PDT
End time: 2018-05-24 11:30 PM PDT

Tokyo/Melbourne
Start time: 2018-05-25 09:00 AM PDT
End time: 2018-05-25 10:30 AM

Change Log:

Aastra/Mitel Provisioner
Version: 1.11.2

Estimated Downtime: 5 min

Changes:
Added the backspace key to the speed dial app for the 6867 and 6869

Piston Platform
Version: 4.1.62.3

Estimated Downtime: N/A

Changes:
Resolved a crash in call center when using skills based routing
May 17, 16:28 PDT
May 23, 2018

No incidents reported.

May 22, 2018

No incidents reported.

May 21, 2018

No incidents reported.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018
Completed - The scheduled maintenance has been completed.
May 18, 10:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 09:01 PDT
Scheduled - Voxter will perform gradual systems updates in our Global PoPs.
The works will take place during the following time windows:

London/Vancouver/San Jose/Chicago
Start time: 2018-05-17 10:00 PM PDT
End time: 2018-05-17 11:30 PM PDT

Tokyo/Melbourne
Start time: 2018-05-18 09:00 AM PDT
End time: 2018-05-18 10:30 AM PDT


Aastra/Mitel Provisioner
Version: 1.11

Estimated Downtime: N/A

Changes:
Extended the config API to support profiles (extension specific templates)

Version: 1.11.1

Estimated Downtime: N/A

Changes:
Bug fix for Keys management API

Foundry
Version: 3.1.1

Changes:
Internal performance enhancements

Estimated Downtime: N/A

PISTON UI
Version: 4.1.12

Estimated Downtime: N/A

Changes:
Fixed inability to upload prompt overrides at the account level
Added a callflow module to set queue call priority
Show caller priority in dashboard and sort calls accordingly

PISTON Platform
Version: 4.1.62.2

Estimated Downtime: N/A

Changes:
Added a callflow module to set queue call priority
Support for prioritization of queue calls

Webhooks
Version: 1.2.3

Estimated Downtime: N/A

Changes:
Fix deleting DNS when deleting accounts
Fix editing accounts disabling system-wide webhooks in some circumstances
May 10, 14:43 PDT
Completed - The scheduled maintenance has been completed.
May 18, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 22:00 PDT
Scheduled - Voxter will perform gradual systems updates in our Global PoPs.
The works will take place during the following time windows:

London/Vancouver/San Jose/Chicago
Start time: 2018-05-17 10:00 PM PDT
End time: 2018-05-17 11:30 PM PDT

Tokyo/Melbourne
Start time: 2018-05-18 09:00 AM PDT
End time: 2018-05-18 10:30 AM PDT


Aastra/Mitel Provisioner
Version: 1.11

Estimated Downtime: N/A

Changes:
Extended the config API to support profiles (extension specific templates)

Version: 1.11.1

Estimated Downtime: N/A

Changes:
Bug fix for Keys management API

Foundry
Version: 3.1.1

Changes:
Internal performance enhancements

Estimated Downtime: N/A

PISTON UI
Version: 4.1.12

Estimated Downtime: N/A

Changes:
Fixed inability to upload prompt overrides at the account level
Added a callflow module to set queue call priority
Show caller priority in dashboard and sort calls accordingly

PISTON Platform
Version: 4.1.62.2

Estimated Downtime: N/A

Changes:
Added a callflow module to set queue call priority
Support for prioritization of queue calls

Webhooks
Version: 1.2.3

Estimated Downtime: N/A

Changes:
Fix deleting DNS when deleting accounts
Fix editing accounts disabling system-wide webhooks in some circumstances
May 10, 14:41 PDT
May 16, 2018

No incidents reported.

May 15, 2018

No incidents reported.

May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.